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[video] Learn How to Manage People and be a Better Leader
Do you aspire to be a better leader? Is it your goal to have a team that works cohesively together? Then you need to be a team player with the right character traits, interpersonal and communication skills. Do you want to improve your supervisory skills?…
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20 Tips on Being a Great Boss
Communicate. Always communicate with your staff. The longer you delay information, either to everyone or to one person, the more difficult it will be for your staff to prepare for changes and listen to you as a leader. This also allows you to be transparent with…
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[video] How Stress Affects your Brain
Stress isn’t always a bad thing; it can be handy for a burst of extra energy and focus, like when you’re playing a competitive sport or have to speak in public. But when it’s continuous, it actually begins to change your brain. Madhumita Murgia shows how…
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15 Stress Management Techniques That Work Well … and Fast
You can’t avoid all stress, nor would you want to. A little stress is actually a good thing. It temporarily boosts motivation and concentration, plus it keeps life interesting. But if you find yourself feeling overwhelmed, anxious, forgetful, or exhausted, you may be burdened with too…
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[video] Open Ended Questions For Sales
Open ended sales questions are important in uncovering your customers needs and making the sale. Discover five favourite open ended questions for sales (and 1 "secret" tip) which will get you the results you want. Do you want to improve your sales skills? <<View our…
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Top 5 Sales Tips for New Sellers
I was recently asked, "If you were mentoring a new salesperson, what would be your top five sales tips and how did you learn those?" Good question! It really got me thinking. There are so many things I'd like to tell a new seller. But what…
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I have certainly learnt a lot that will definitely be taken back to my workplace.
Samantha: Customer Service Training
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