At Palomino Training Solutions we offer the following additional services to complement our training. Click on each service below to view more information.
Please see the details below and contact us for further information and pricing.
SERVICE 1: PROOFREADING AND EDITING
In the business world time is a very limited resource. Rationing your hours between meetings, emails, reports, presentations and all the other functions required of you, leaves very little time for checking and improving business documents.
However, you certainly don’t want errors to cloud the brilliance of your work. Sending out a bulk email to all your clients with even one typo can be disastrous. You never know who is keeping track of the small things.
Now more than ever, making sure your business documents are correct and error-free is vital to your success. We can help you establish and maintain your professional reputation by providing the best editing and proofreading service for all your business communications.
Instead of burdening your support staff, let us be your secret weapon to success. We can save you time and give you the professional edge. Let us take care of the details so that you can focus on the important parts of your job.
Select the most appropriate service below and we will send you a quotation. If you have any questions, please contact us for further information.
- EDITING OF BUSINESS DOCUMENTATION
We will help you improve the overall quality of your writing, particularly in relation to language use and expression.
- PROOFREADING OF BUSINESS DOCUMENTATION
Before sending off an important document, have it carefully proofread to eliminate spelling, grammar, and typographical errors.
- EDITING OF WEB CONTENT
Web content needs to be relevant and attention-grabbing. We will help you polish your writing.
- PROOFREADING OF WEBSITE CONTENT
Your website is the gateway to your business and needs to be as professionally written as printed documents. Let us help you perfect your content.
- EDITING OF BLOG POSTS
Editing provides an opportunity to make your writing better. We can give your blog posts an edge that will attract customers to your business.
- PROOFREADING OF BLOG POSTS
Ensure that your online image maintains its professionalism. Let us proofread your blog posts before you hit the publish button.
- OTHER
For high volumes of work or a more customised service, please contact us directly. We can meet your needs by providing an adaptable editing and proofreading service that will help to ensure the success of your business.
SERVICE 2: QUALITY ASSESSMENTS
We offer the service of providing assessments on the quality of your staff's telephonic or written communication in order to ensure that they are offering your customers the highest level of service possible.
- TELEPHONIC ASSESSMENTS:
Using our expertly-designed assessment tool, our team provides individualised feedback to each staff member on their telephonic strengths and areas of improvement. These assessments are based on the telephone etiquette training and together they help improve performance considerably.
- WRITTEN ASSESSMENTS:
Similar to the telephone assessments, our team is also able to assess the written communication of each staff member. Coupled with the business writing training and real-time feedback, your staff members can grow exponentially through this process.
SERVICE 3: ADMINISTRATION AND MARKETING
Our team of experts is ready to assist you with your administrative requirements. Our service offering includes, but is not limited to, the following:
- Data capturing
- Transcribing
- Small event or meeting arrangements
- Bulk emailing
- Whiteboard video design
- Marketing material creation
SERVICE 4: REFERRAL FEE
You can now earn a 5% referral fee for any business that is referred to us. We will pay you a first time referral fee upon closure of a sale initiated by way of a lead, introduction or sale of Palomino Training Solutions' services. Contact us for further information.