There are many different kinds of animals in the world and we can say the same about people. So how can we be sure of our choice when interviewing candidates? Behaviour Interviewing is a reliable and valid candidate selection technique we can use to help us with this. Learn how past behaviour is often the best indicator of future behaviour.
This workshop concentrates on the pre-interview preparation, developing questions and their value, the interview techniques that get specific, behaviour-based examples of past performance, and the strategies that follow through on this process.
Course Outline:
SECTION 1: The Recruitment & Selection Process
SECTION 2: Job Analysis
SECTION 3: Job Competencies
SECTION 4: Job Descriptions
- Preparing a Job Description
SECTION 5: Do you really need to Hire?
- Evaluate all Options
- The real cost of employee turnover
SECTION 6: Finding Candidates
SECTION 7: Advertising Guidelines
SECTION 8: Screening CVs
- Using a CV Screening Guide
- Developing a CV Screening Guide
SECTION 9: Interview Preparation and Format
- An Objective Interview
- Interview Preparation
- The Interview Format
SECTION 10: Barriers
- Candidate Problems
- Interviewer Problem
SECTION 11: Interviewing Techniques
- Technical Skills Questions
- Behavioural Questions
- Critical Incident Questions
- Holistic Questions
- Observation
SECTION 12: Scoring Responses
- Interview Guideline