Recruitment & Selection Training

Recruitment & Selection Training

There are many different kinds of animals in the world and we can say the same about people. So how can we be sure of our choice when interviewing candidates? Behaviour Interviewing is a reliable and valid candidate selection technique we can use to help us with this. Learn how past behaviour is often the best indicator of future behaviour.

This workshop concentrates on the pre-interview preparation, developing questions and their value, the interview techniques that get specific, behaviour-based examples of past performance, and the strategies that follow through on this process.

Course Outline:

SECTION 1:    The Recruitment & Selection Process     

SECTION 2:    Job Analysis     

SECTION 3:    Job Competencies     

SECTION 4:    Job Descriptions    

  • Preparing a Job Description

SECTION 5:    Do you really need to Hire?     

  • Evaluate all Options
  • The real cost of employee turnover

SECTION 6:    Finding Candidates      

SECTION 7:    Advertising Guidelines          

SECTION 8:    Screening CVs          

  • Using a CV Screening Guide
  • Developing a CV Screening Guide

SECTION 9:    Interview Preparation and Format   

  • An Objective Interview
  • Interview Preparation
  • The Interview Format

SECTION 10: Barriers     

  • Candidate Problems
  • Interviewer Problem

SECTION 11: Interviewing Techniques     

  • Technical Skills Questions
  • Behavioural Questions
  • Critical Incident Questions
  • Holistic Questions
  • Observation

SECTION 12: Scoring Responses      

  • Interview Guideline

SECTION 13: Checking References


Course reference: RCT316

Duration: One Day (1 Day)

Time: 09h00 - 15h30

Type: On-site at your work premises, Open Course (public event), E-learning (on-line course)


Fact: Getting it right when it comes to recruiting is vital. Employing the incorrect person costs companies hundreds of thousands of rands.


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Training Methods: This workshop includes dynamic trainee/trainer interactions and discussions, written and oral exercises, role plays, case studies, reflection, quizzes and a workbook for each participant to take back to the workplace.


Target Audience: Everyday managers and staff who recruit employees and who need to increase their abilities in selecting the best possible staff for the position.



  • I have certainly learnt a lot that will definitely be taken back to my workplace.

    Samantha: Customer Service Training

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