Managers often have to implement changes and deal with the resistance that comes with change. This workshop will help you understand the dynamics of change and ensure that the end result is as satisfactory as a cocoon changing into a beautiful butterfly.
Course Outline:
SECTION 1: What is Change?
SECTION 2: The Change Cycle
- The three phases
- Insights
SECTION 3: Who Moved My Cheese?
- Pre-Assignment Discussion
- Relating to the Characters
- Hem and Haw’s Journey of Loss
SECTION 4: The Pace of Change
- The Trend of Change
- Case Study: Getting More from the Last Hour
SECTION 5: The Pyramid Response to Change
SECTION 6: A Four Room Apartment
SECTION 7: Dealing with Resistance
SECTION 8: Strategies for Dealing with Change
SECTION 9: Managing Anger
- The Five Dimensions
- Dealing with the Anger of Others