No matter who you are or what you do, whether at work or in the community, you are involved in meetings. And meetings are costly, even if they are held in a company boardroom. Learn how to keep your meetings as precise as the details on this butterflies wings by including the necessary ingredients to make them successful.
If people cannot remember or agree on what actually occurred at a meeting, how can the group effectively accomplish its objectives? This workshop helps minute-takers understand their role and the best techniques for producing minutes that include all the essential information needed.
Course Outline:
SECTION 1: The Role of the Minute-Taker
- What is a minute-taker?
- The importance of the Minute-Taker
- The purpose of Minutes
SECTION 2: The Skills of a Minute-Taker
- What it takes
SECTION 3 Meeting Arrangements
- Purpose of the Meeting
- The Chair
- The Minute-Taker
- The Meeting Participant
SECTION 4: Agenda
- Template
SECTION 5: Minutes
- Action Minutes
- Template
- What to Record
- Sample Minutes
SECTION 6: Preparing Minutes
- Top Techniques
SECTION 7: Editing Minutes
- The Four C’s
- First C – Clear
- Second C – Concise
- Third C – Complete
- Fourth C – Correct
- The Fifth C – Courtesy
- Word Agreement
- Active vs Passive Voice
- Punctuation
- Spelling
- Common Spelling Errors
- Proofreading
- Practise
SECTION 8: The Minute Book
- It’s your Responsibility
- The Minute Book Index
SECTION 9: Developing your Skills
- Appearance and Professionalism
- Listening Skills
SECTION 10: Handouts
- Maintaining Focus and Concentration
- The Golden Rules
- Important Points to Remember
- Common Questions
- Personal Preparation Checklist