![[video] Telephone Skills](/media/k2/items/cache/c5f7f8ba22bc61faa6aa803ae1139d1d_L.jpg)
Don't just answer the phone, master it with the correct techniques and skill. The customer has one moment to gain the correct impression of you and your company so make it count as best you can. Have a look at the video below for some great tips.
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[video] Telephone Skills
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There is no doubt that this workshop has everything you need in order to lead people and have great productivity at the same time.
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