HR for the Non HR Manager

HR for the Non HR Manager

Course Overview:

In today’s fast-moving world, many managers and supervisors are expected to deal with some human resource issues. As pollen is to a butterfly, be a solid foundation to your company by understanding how to take part in developing job descriptions, sitting in on interviews, or taking responsibility for discipline.

This workshop will introduce those managers to human resource concepts. We will walk you through the hiring process, from performing a skills inventory to conducting the interview; discuss induction; and cover some issues that arise after the hiring (such as discipline).

Course Outline:

SECTION 1:    Defining Human Resources      

  • The Basics of HR Management     
  • Case Study: Expansion Staffing

SECTION 2:    Skills Inventory     

SECTION 3:    Forecasting     

SECTION 4:    Job Analysis     

  • Understanding Job Analysis     
  • Performing an Analysis         
  • Job Analysis Formats     

SECTION 5:    Job Competencies     

SECTION 6:    Position Profiles/Job Descriptions     

SECTION 7:    Do You Really Need to Hire?     

  • Evaluate All Options         
  • The Real Cost of Employee Turnover     

SECTION 8:    Finding Candidates     

SECTION 9:    Advertising Guidelines      

SECTION 10:    Screening CV’s  

SECTION 11:    Preparing for the Interview         

  • Conducting the Interview     
  • History of the Interviewing Process     
  • An Objective Interview     
  • Basics and Purpose of Behavioural Interviewing         
  • Asking Questions         
  • Understanding and Developing BDI Questions     
  • The Critical Incident Technique         

SECTION 12:    After the Interview      

SECTION 13:    Employee Orientation      

  • Why Have Orientation?     
  • How Did Your Orientation Rate?     
  • Problems to Avoid         
  • Planning the Orientation Programme         

SECTION 14:    Planning Training     

  • The Training Cycle     
  • Internal vs. External Training     

SECTION 15:    Working With External Providers

SECTION 16:    Performance Appraisals          

SECTION 17:    Discipline     

SECTION 18:    Termination     

  • Letting Staff Go     
  • Case Study: How to Fire an Employee?     

SECTION 19:    Exit Interviews


Course reference: HRM315

Duration: Two Days (2 Days)

Time: 09h00 - 15h30

Type: On-site at your work premises


Fact: By understanding the basics of HR, managers will successfully be able to manage their team and iron out issues more effectively.


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Training Methods: This workshop includes dynamic trainee/trainer interactions and discussions, written and oral exercises, role plays, case studies, reflection, quizzes and a workbook for each participant to take back to the workplace.


Target Audience: This workshop is designed for supervisors, team leaders and managers who are required to carry Human Resource functions such as recruitment and selection; induction; performance appraisals; and discipline.



  • This was a great learning curve, showing how important the interview process actually is and how we can improve it.

    Nomfundo: Recruitment & Selection Training

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