Teams are a principal building block of success in nature and in business. These sharks work together for the best results, just like your organisation often depends on how well you and other team members operate together. How are your problem-solving skills? Is the team enthusiastic and motivated to do its best? Do you work well together?
In most teams, the energies of individual members work at cross purposes. Individuals may work extraordinarily hard, but their efforts do not translate into team effort, and this results in wasted energy. By contrast, when a team becomes more aligned, a commonality of direction emerges, and individual energies harmonise. You have a shared vision and an understanding of how to complement each others' efforts.
Course Outline:
SECTION 1: Defining Teams
- Defining Teams
- Types of Teams
SECTION 2: Establishing Team Norms
- Characteristics of Teams
- Ground Rules
- Team Contracts
SECTION 3: Working as a Team
- Advantages and Disadvantages
- Recognising Team Dynamics
- Team Charters
SECTION 4: Personality Styles
- Personality Style Quiz
- Driver
- Amiable
- Expressive
- Analytical
- Characteristics of each Style
- Strengths and Weaknesses of each Style
SECTION 5: Building Team Trust
- Trust/Relationship Model
- Team Shaping Factors
- Conflict
SECTION 6: The 5 Stages of Team Development
- Dynamics of Team Formation
- The Stages
- Forming
- Storming
- Norming
- Performing
- Adjourning
SECTION 7: The TORI Model
SECTION 8: Communication
- Defining Communication
- Listening
- How the Listener Controls the Speaker
SECTION 9: Parker's Characteristics
- Clear Purpose
- Informality
- Participation
- Listening
- Civilised Disagreements and Consensus
SECTION 10: Becoming a Good Team Player
- Clear Roles and Assignments