Every workplace has its share of difficult people. It might be the boss who loses their temper at the drop of a hat, or the person who spreads rumours and gossip - or who’s always got an excuse for not doing something. We’ve listed 5 of our most difficult people in the workplace – and some tips on how to handle them.

Do you want to improve your conflict resolution skills?

<<View our "Conflict: Dealing with Difficult People" course outline here>>