What is Palomino Training Solutions' cancellation policy?

To cancel a booking, you must notify Palomino Training Solutions in writing at least 10 working days before the course date and we will refund you the course fee less the 50% non-refundable deposit.

If you cancel less than 10 working days prior to the course, no refund can be given but a substitute delegate may be sent.

Unfortunately, no refunds or credits can be given to delegates who do not attend.

  • Awesome experience - learnt a lot of useful information to help our company.

    Cindi: Telephone Etiquette Training

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